Belmont House has an Accountability Framework, which ensures our goals are strategically aligned and integrated with our mission, vision and values. This framework visually sets the direction that guides everyone at Belmont House towards achieving our vision of being "The Seniors' Home of Choice”.
This framework consists of five success factors that guide Belmont House's direction:
1. Resident Focus
2. Excellent People
3. Responsible Use of Resources
4. Continuous Learning and Innovation
5. Effective Partnerships
By measuring our performance against each factor, we determine how close we are to meeting our goals, and if needed, what we must improve.